Free shipping on orders over 40€ in Greece
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FAQs

1. SHOPPING & ORDERS

How can I place an order?
You can place an order directly on our website by adding items to your cart and completing the checkout process.
Do I need to create an account to place an order?
No, you can check out as a guest, but creating an account allows for easier tracking of orders and faster checkouts in the future.
What payment methods do you accept?
We accept the following payment methods:
Credit or debit card
PayPal
Apple Pay / Google Pay
Cash on Delivery (for Greece)
Bank deposit
How do I know my order was placed successfully?
After completing your order, you will receive a confirmation email with your order details.

2. RETURNS & CANCELLATIONS

Can I cancel my order?
Yes, you can cancel your order at any stage before it is shipped.
Can I return or exchange an item?
Yes, you can return or exchange an item within 15 days of receipt. The product must be unused and in its original packaging.
Who covers return shipping costs?
The customer is responsible for return shipping costs unless the return is due to an error on our part.
Can I get a refund?
Refunds are only available for purchases made within Greece.

3. PRIVACY & SECURITY

How do you protect my personal data?
We use encryption and other security measures to protect your data. We do not store payment details.
Do you use cookies?
Yes, we use essential cookies to store your language, currency preferences, and shopping cart items. We also use Google Analytics for anonymous tracking.

4. CONTACT & SUPPORT

How can I contact NIKAMA?
You can reach us via:
Address: Kifisias 76, Thessaloniki, 551 34, Greece
Phone: +30 2310 334672
Email: [email protected]
Do you have a physical store?
No, but you can pick up your order from our offices in Thessaloniki.
How do I stay updated on new arrivals and promotions?
Subscribe to our newsletter for updates on new collections and exclusive offers!